General Mission 职责概述 Responsible for the coordination of all public area manager work; responsible for ensuring that the public areas of the hotel except for the kitchen, cleaning, maintenance, order and appearance, and according to hotel standards 负责协调所有公共区域的工作；负责确保除了厨房以外，酒店公共区域的清洁、保养、秩序和美观，并符合酒店的标准 Main Responsibilities 主要职责 Maintain a high standard of training in all public service employees 培训所有公共区域员工保持高标准的服务。 1.Co-ordinates with other line department managers in scheduling general cleaning/maintenance of function rooms, lobbies, offices, back-of-the house areas. 与其他部门协调好大清洁的时刻表，包括会议室、大堂、办公室和酒店后台区域 2.Checks daily Function blockings prior to guests’ arrival. 在顾客到达前检查每天的负责区域 3.Checks from time to time all public areas and personnel at work. 随时检查所有公共区域和员工的工作 4.Makes available equipment/cleaning materials generally required for effective output. 确保清洁设备的有效利用 5.Meets with all public area personnel in planning/scheduling general cleaning of public area section as needed. 需要时，和所有公共区域员工商讨公共区域的工作计划 6.Assigns/schedules to staff following the Assistant Executive Housekeeper’s instructions to work/conform with Hotel standards. 根据酒店的标准，按照助理行政管家的指示安排员工 7.Checks all cleaning equipment/cleaning materials if properly utilized/stored. 检查所有的清洁设备是否有得到适当的运用和储存 8.Recommends public area personnel for promotion, transfer, etc. 推荐公共区域员工的提升、转换等 9.Performs other duties which may be assigned within scope of Housekeeping. 履行其他可能在客房部工作范围内的任务 Administrative Responsibilities 行政职责 1.Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) 协调特别项目(如参观客房，除虫，窗户和地毯的清洁，客房供应量) 2.Manage all special requests made by guests 处理客人所有的特殊要求 3.Ensure consistency within the department 确保部门内工作的一致性 4. Management of lost property for the hotel 管理酒店的遗失财物 5. Ensure you have complete knowledge of room types, layouts and facilities 确保具有客房类型，设计和设施的全面知识 6. Manage storage areas 管理仓库 7.Maintain adequate stock levels 保存充足的用品存货 8.Complete stock takes as required 按要求完成库存盘点工作 9.Maintain stock levels 维持存货水平 10.Conducts shift briefings to ensure hotel activities and operational requirements are known 进行交接班说明，确保了解酒店的工作和运营需求 Technical Responsibilities 技术职责 1.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 2. Able to speak, read and write English 具有说，读和写英语的能力。 3. Organizational and training abilities 具有组织和培训能力 HUMAN RESPONSIBILITIES人事职责 Works with Superior and Human Resources on manpower planning and management needs. 与上级领导和人力资源部一起进行人力规划和管理需求。 Replacement And Temporary Mission 替代和临时责任 Acts on behalf of the Assistant Housekeeper in his / her absence as assigned . 助理管家缺席时代理其工作 其他要求 语言能力：英语-熟练 年龄要求：35-50岁 现居地：成都